Software Platforms Across Medical, Nonprofit, and Community Services Sectors.

1. Medical and Health Services Software

a. California Health & Wellness

  • HealthEdge:
    • A core administrative platform used for claims processing, billing, and member services.
  • Epic Systems:
    • A widely used Electronic Health Record (EHR) system, often integrated with other health services for patient management.
  • Care Management Systems:
    • Custom or proprietary care management software that integrates with California Health & Wellness programs.
  • Link: HealthEdge | Epic Systems

b. Partnership HealthPlan of California

  • TriZetto QNXT:
    • A healthcare management platform used for claims, authorizations, and member services.
  • Salesforce Health Cloud:
    • Integrated CRM platform used for member outreach and care coordination.
  • Cognizant Facets:
    • A comprehensive core administration platform used for claims processing, billing, and member services.
  • Link: TriZetto QNXT | Salesforce Health Cloud

2. Nonprofit and Community Services Software

a. Salvation Army

  • ServicePoint by WellSky:
    • A Homeless Management Information System (HMIS) used for client management and tracking.
  • Apricot by Social Solutions:
    • Case management software for tracking client outcomes, services, and reporting.
  • Blackbaud CRM:
    • A comprehensive CRM system used for donor management, fundraising, and community engagement.
  • Link: ServicePoint | Apricot by Social Solutions

b. Hands of Hope

  • CharityTracker:
    • A case management and resource coordination software used by many community service organizations to track assistance and collaborate with other agencies.
  • CaseWorthy:
    • A customizable platform for managing client services, reporting, and program outcomes.
  • Link: CharityTracker | CaseWorthy

c. Habitat for Humanity

  • Salesforce Nonprofit Cloud:
    • A comprehensive platform for managing donor relationships, volunteer management, and client services.
  • GiftWorks:
    • Donor management software used for fundraising, tracking contributions, and managing donor communications.
  • NeighborWorks Compass:
    • A case management system designed for housing counseling, foreclosure prevention, and financial capability services.
  • Link: Salesforce Nonprofit Cloud | GiftWorks | NeighborWorks Compass

3. Food Bank and Community Services Software

a. Food Bank Management

  • Primarius by P2P Solutions:
    • A comprehensive food bank management system used for inventory management, agency ordering, and client tracking.
  • Link2Feed:
    • A client intake and reporting system designed for food banks and pantries, enabling the tracking of food distribution and client services.
  • Oasis Insight:
    • A case management and client tracking tool for food banks, allowing for the integration of services and detailed reporting.
  • Link: Primarius | Link2Feed | Oasis Insight

b. Grants Management

  • Foundant Grant Lifecycle Manager:
    • A platform for managing the full lifecycle of grants, from application to reporting, used by many nonprofits.
  • Fluxx:
    • A grants management platform that supports grant applications, reviews, and reporting processes.
  • Submittable:
    • An online platform for grant management, enabling organizations to receive, review, and track applications.
  • Link: Foundant | Fluxx | Submittable

4. Document Management and Integration Software

a. DocuWare

  • Overview: A cloud-based document management system used to manage, store, and retrieve documents. It integrates with various case management and DHHS systems.
  • Key Features:
    • Document storage and retrieval.
    • Integration with case management and client services software.
    • Workflow automation.
  • Link: DocuWare

b. MediSked Connect

  • Overview: A care management platform designed for health and human services organizations, integrating with Medicaid and DHHS systems.
  • Key Features:
    • Case management and care coordination.
    • Document management and reporting.
    • Integration with Medicaid and other health services.
  • Link: MediSked

c. Laserfiche

  • Overview: An enterprise content management system used for document management, workflow automation, and compliance, commonly used by government agencies and nonprofits.
  • Key Features:
    • Document management and storage.
    • Workflow automation.
    • Integration with other software systems.
  • Link: Laserfiche

5. Integration with DHHS Systems

a. InterSystems HealthShare

  • Overview: A health information exchange platform that enables the sharing of data across healthcare systems, often used for integration with DHHS systems.
  • Key Features:
    • Data interoperability.
    • Integration with EHRs, case management, and public health systems.
    • Real-time data sharing.
  • Link: HealthShare

b. Cerner:

  • Overview: An EHR and population health management system used by many health organizations, including integration with state and federal health departments.
  • Key Features:
    • EHR management.
    • Care coordination and population health.
    • Integration with DHHS and public health systems.
  • Link: Cerner

c. Taleo:

  • Overview: A talent management software often used by large nonprofits and government agencies to manage workforce recruitment, which can be integrated with other HR and DHHS systems.
  • Key Features:
    • Recruitment and applicant tracking.
    • Employee management.
    • Integration with HR and payroll systems.
  • Link: Taleo

This comprehensive list includes the most relevant software platforms across medical, nonprofit, and community services sectors. These tools are widely used by organizations like the Red Cross, Salvation Army, Habitat for Humanity, and various healthcare providers in California to manage client services, integrate with health and human services systems, and track outcomes.

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