100 Fantastic Tools for Sentiment Analysis & Social Media Behavior Monitoring
Full Sentiment Analysis Platforms (Paid/Freemium)
- Brandwatch
- Sprout Social
- Hootsuite Insights (powered by Brandwatch)
- Talkwalker
- Meltwater
- Synthesio
- NetBase Quid
- Clarabridge (now Qualtrics)
- Qualtrics XM
- Crimson Hexagon (merged into Brandwatch)
- Awario
- Mention
- Socialbakers (Emplifi)
- BuzzSumo
- Sysomos (now part of Meltwater)
- Khoros
- Reputology
- Digimind
- Oktopost
- Zignal Labs
Scientific Research Tools for Sentiment / NLP
- SentiStrength (academic license available)
- LIWC (Linguistic Inquiry and Word Count)
- Google Natural Language API
- IBM Watson Natural Language Understanding
- Amazon Comprehend
- Microsoft Azure Text Analytics
- MeaningCloud
- ParallelDots
- MonkeyLearn
- DeepAI Sentiment API
Open Source / Free Libraries
- TextBlob (Python)
- VADER Sentiment (Python, best for social media)
- spaCy (Python, with sentiment plugins)
- NLTK (Natural Language Toolkit)
- Transformers by HuggingFace (RoBERTa, BERT, etc.)
- Stanford CoreNLP
- AllenNLP
- Gensim (text processing, topic modeling)
- Pattern (text mining, Python)
- OpenNLP (Apache)
YouTube / Video Sentiment Analysis Tools
- TubeBuddy
- vidIQ
- SocialBlade
- ChatMetrics (live chat sentiment)
- TalkShopLive Analytics
- CommentScraper (Python GitHub Projects)
- YouScan
Twitter and Social Media Scraping Sentiment Tools
- Tweepy (Python Twitter API)
- snscrape (no API key needed)
- GetOldTweets3 (legacy)
- Pushshift Reddit API
- Reddit API (PRAW)
- Twint (scrapes Twitter without login)
- Social Searcher (free tool for monitoring)
- Followerwonk
- TweetDeck (manual)
- NodeXL (Excel social network plugin)
Customer Feedback / Reviews Monitoring
- Trustpilot (with API)
- G2 Reviews Monitoring
- Capterra Reviews
- ReviewTrackers
- BazaarVoice
- Appbot (for app reviews)
- BirdEye
- Podium
- Google Review Scraper APIs
E-Commerce Sentiment Monitoring Tools
- Amazon Review Scraper (web scrapers / APIs)
- Helium 10 (Amazon analytics)
- JungleScout (Amazon analytics)
- AMZ Tracker
- eDesk Feedback
- FeedbackWhiz
Forum and Community Monitoring
- BoardReader
- ForumBee
- Reddit Metrics
- TrackReddit
- RedditInsight
- CrowdTangle (Facebook-owned, for researchers)
Email / Survey Text Sentiment
- SurveyMonkey Text Analysis
- Typeform Sentiment API
- Qualtrics Text iQ
- Google Forms + Auto Sentiment Scripts
- Alchemer (formerly SurveyGizmo)
- Medallia
AI-based Social Listening Startups
- Brand24
- Social Mention (Free tool)
- Keyhole
- Talkwalker Alerts (free Google Alert alternative)
- BrandMentions
- Onalytica (influencer sentiment)
- Inbenta (semantic AI)
- Linkfluence
- Lucidya (Arabic-focused)
Behavior / Movement + Sentiment Analysis (Advanced Research)
- Emotion API by Affectiva (facial emotion detection)
- Realeyes (emotion AI from video)
- Kairos (emotion and face recognition)
- OpenFace (facial behavior analysis)
- DeepFaceLab (for academic behavior studies)
- OpenCV Emotion Detection models
- Facebook Prophet (forecasting behavior sentiment changes)
BONUS: Some emerging specialized platforms (very new)
- Glasp.co (sentiment from highlight collections)
- Heyday.ai (customer support NLP)
- Humantic.ai (personality & sentiment profiles)
Quick Summary Table
| Type | Example Tools |
|---|---|
| Full Platforms | Brandwatch, Meltwater, Talkwalker |
| Scientific NLP Tools | LIWC, SentiStrength, CoreNLP |
| Open-Source Libraries | VADER, TextBlob, Transformers |
| Scrapers/OSINT | snscrape, Twint, Pushshift |
| Review Sites | Trustpilot, G2, Amazon Scrapers |
| Forums & Reddit | TrackReddit, CrowdTangle |
| Survey/Text Feedback | Qualtrics iQ, SurveyMonkey Analytics |
| Video/Behavior AI | Affectiva, Realeyes, Kairos |